Technical Support Options

Your Rainman is a significant investment and a vital part of your cruising adventure. We take our responsibility to support you seriously and we're proud of it.

We've put considerable care into designing the highest-quality watermakers on the market, and we've worked just as hard to make this website a powerful self-service resource. Our AI support tool is trained on our comprehensive troubleshooting guide and in-depth technical documentation, so help is available whenever you need it.

That said, we know every situation is unique, and occasionally questions come up that need a personal touch. We're always happy to hear from you, whether that's through your local Rainman dealer, by calling us directly on +61 433 826 626, or by sending us an email.

To make sure we connect you with the right person as quickly as possible, we'd appreciate it if you could complete the online form below. It feeds directly into our customer support system and helps us get the most knowledgeable team member onto your case straight away. We'll be in touch as soon as possible.

However you choose to contact us, please remember photos and/or video are incredibly helpful in diagnosing issues, so include as much as you can. The more detail you share, the faster we can get you back to making water.